Terms & Conditions

Welcome to LavenderKart!
These Terms and Conditions outline the rules and regulations for the use of our website www.lavenderkart.com, operated by LavenderKart (“we,” “our,” “us”).

By accessing or purchasing from this website, you accept these terms in full. If you disagree with any part of the terms, please do not use our website.

1. General

  • LavenderKart operates as an online retail platform offering wellness, lifestyle, pet, and home décor products sourced via trusted Indian suppliers, including Roposo Clout.

  • Prices, offers, and availability of products are subject to change without notice.

  • All purchases are governed by Indian laws and subject to jurisdiction of Pune, Maharashtra, India.

2. Orders & Payments

  • By placing an order, you confirm that all information provided (address, contact details, payment info) is accurate.

  • We reserve the right to cancel or refuse orders if fraudulent or incorrect information is detected.

  • Payments are processed securely through Shopify’s payment partners.

3. Shipping & Delivery

  • We currently ship within India only.

  • Delivery timelines depend on supplier dispatch and courier partners (typically 5–12 business days).

  • Once shipped, customers will receive tracking details via email/SMS.

4. Returns, Refunds & Cancellations

  • Please refer to our detailed Refund Policy page for all return-related information.

5. Intellectual Property

  • All content, including text, logos, graphics, and product images on LavenderKart, are owned by or licensed to us.

  • Unauthorized use or reproduction is strictly prohibited.

6. Limitation of Liability

  • LavenderKart acts as an intermediary platform and is not directly responsible for manufacturing or warranty of products supplied via partners like Roposo Clout.

  • We are not liable for any indirect, incidental, or consequential damages arising from product use or non-availability.

7. Contact

For queries about these Terms, email us at suncart2025@gmail.com.